If you have found a problem with Beyond Compare, we would like to hear from you!
From any top-level window, select Support from the Help menu, and follow the instructions to produce a package containing your program and system settings. Attach the settings package to an email including a description of the problem and send it to us at support@scootersoftware.com.
You may want to include a screenshot that illustrates the problem. If you do, follow these steps to make one small enough to email:
1. | Press Alt+PrintScreen to place a snapshot of the current window on the clipboard. |
2. | Open the Microsoft Paint program (Start > Programs > Accessories > Paint) and press Ctrl+V to paste the image. |
3. | Select the part of the image that you would like to send. |
4. | Pick Copy To from the Edit menu, change Save as Type to PNG (*.png) or GIF (*.gif), and enter a filename. (If PNG and GIF types are not available, select 256 Color Bitmap and compress the image file with a zip utility.) |
5. | Attach the image file to your email to us. |
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